FAQs

  • What are flexible stone wall panels made from?

    Our panels are crafted from calcium oxide, magnesium oxide, and fiberglass mesh — durable materials chosen for their strength and sustainability. With less than 0.01% crystalline silica, they’re VOC-free, asbestos-free, and lead-free, making them a safer, cleaner choice for your space and the environment.

  • Can the panels be used both indoors and outdoors?

    Yes. The panels are suitable for most indoor and covered outdoor applications. For fully exposed exterior walls, sealing is recommended to enhance weather resistance.

  • Can the panels bend around corners or curved surfaces?

    Yes. Their flexible backing allows them to conform to gentle curves and corners, making them ideal for creative design applications.

  • Are the panels easy to install?

    Yes. The panels can be cut with standard tools and applied using appropriate tile adhesive. A clean, dry, and flat surface is essential for best results.

  • Do I need professional installation?

    Many DIY users install our panels themselves, but professional installation is recommended for large or complex projects to ensure a perfect finish.

  • Can I cut the panels to size?

    Absolutely. Panels can be trimmed with a utility knife, tin snips, or a stone-cutting blade depending on the finish.

  • Where do you ship?

    We currently ship within Australia only. To QLD, NSW, VIC, ACT.

  • How long will delivery take?

    Sample orders usually dispatch within 2–3 business days, while full panel orders may take 5–10 business days, depending on stock availability and location.

  • How much is shipping?

    Shipping is calculated at checkout or via enquiry (for more efficient delivery) based on weight, size, and delivery address.

  • Can I return my order?

    Unused, undamaged items can be returned within 30 days in their original packaging. Returns for faulty or damaged items are accepted within 14 days with proof of purchase.

  • What is the estimated lead time for out of stock products?

    Once production is complete and payment is received, out-of-stock products typically take 40-50 days to reach the delivery destination.